General Terms and Conditions
Table of Contents
1. Scope of Application
2. Contracting Party, Conclusion of Contract, Correction Options
3. Contract Language, Storage of the Contract Text
4. Subject Matter of the Contract
5. Requirements and Handling of Customer Content
6. Delivery Conditions
7. Payment
8. Right of Withdrawal
9. Liability for Defects and Guarantees
10. Liability
11. Dispute Resolution
12. Final Provisions
13. Scope of Application
The following General Terms and Conditions apply to all orders placed through our online shop by consumers and businesses. A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity. A business is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity. With regard to businesses, the following applies: If the business uses conflicting or supplementary General Terms and Conditions, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.
2. Contracting Party, Conclusion of Contract, Correction Options
The purchase contract is concluded with Marina Bell "bellanatur" sole proprietorship.
By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You may initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract Language, Storage of the Contract Text
The language(s) available for concluding the contract: German, English
We store the contract text and send you the order details and our General Terms and Conditions in text form. You can view the contract text in your customer account.
4. Subject Matter of the Contract
4.1 Product Description
The respective product description forms an essential part of the contract.
4.2 Product Images
Without prejudice to your statutory warranty rights, we would like to draw your attention to the following special features. If you have any uncertainties, please contact us: Due to individual screen configurations, such as resolution and brightness, slight differences between the product colors displayed and the actual product colors may occur.
5. Requirements and Handling of Customer Content
5.1 Requirements
If it is necessary for the fulfillment of the order that you provide us with content, such as texts, data or files, the technical options available for this purpose and any applicable requirements are determined by the respective product description. You are solely responsible for the content, including its legality and accuracy. We do not carry out any substantive or editorial review before carrying out the order.
5.2 Compliance with Applicable Law
The content and the products created from it must always comply with the applicable legal provisions. In particular, they must not infringe any rights or claims of third parties, especially copyrights, trademark rights or other intellectual property rights, and must not contain or serve purposes involving glorification of violence, discrimination, racism, xenophobia or other content contrary to public morality or the constitution.
5.3 Indemnification
You shall indemnify us against claims by third parties that they may assert in connection with an infringement of their rights resulting from our contractual use of the content. You shall also bear the necessary costs of legal defense, including all court and attorney fees at the statutory rates. This indemnification obligation shall not apply insofar as you are not responsible for the infringement. In the event of a claim by a third party, you are obliged to provide us immediately, truthfully and completely with all information necessary to examine the claims and defend ourselves against them.
5.4 Right of Withdrawal from the Contract
We reserve the right to reject an order or withdraw from the contract if the content provided by you violates statutory or official prohibitions or public morality, or if there are reasonable grounds to suspect such a violation. This applies in particular to the provision of content that is unconstitutional, racist, xenophobic, discriminatory, insulting, harmful to minors and/or glorifies violence.
6. Delivery Conditions
Delivery Options
We ship the products to the delivery address specified during the ordering process.
We only ship goods. Unfortunately, collection of the goods in person is not possible.
7. Payment
7.1 Prices
The prices stated at the time of ordering apply. These are total prices and include statutory VAT.
7.2 Payment Methods
The following payment methods are generally available in our shop.
Advance Payment
If you select advance payment, we will provide our bank details in a separate email and ship the goods after receipt of payment.
Credit Card
During the ordering process, you enter your credit card details.
Your card will be charged immediately after the order is placed.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer the following payment options. Unless otherwise specified below, payment via Klarna requires a successful address and creditworthiness check and is made directly to Klarna. Further information is provided with the respective payment option and during the ordering process.
Credit Card via Klarna
During the ordering process, you enter your credit card details. Your card will be charged by Klarna immediately after the order is placed. No address or creditworthiness check is carried out.
PayPal, PayPal Express
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself using your login details and confirm the payment instruction.
The payment transaction is carried out by PayPal immediately after the order is placed. Further information is provided during the ordering process.
PayPal may offer registered PayPal customers selected according to its own criteria additional payment methods within their customer account. However, we have no influence over the availability of these payment methods; any individually offered payment methods concern your contractual relationship with PayPal. Further information can be found in your PayPal account.
8. Right of Withdrawal
Consumers have the statutory right of withdrawal as described in the Withdrawal Policy. Businesses are not granted any voluntary right of withdrawal.
9. Liability for Defects and Guarantees
Liability for Defects
The statutory provisions governing liability for defects apply.
Information for Consumers
When purchasing goods, the statutory warranty period is at least two years. Please also note the harmonized notice pursuant to Commission Implementing Regulation (EU) 2025/1960 (so-called warranty label) regarding the statutory warranty for goods.
This can be found here: [https://www.bellanatur.shop/gewaehrleistungslabel](https://www.bellanatur.shop/gewaehrleistungslabel).
Guarantees and Customer Service
Information on any additional guarantees that may apply and their exact terms and conditions can be found with the respective product and on special information pages in the online shop.
10. Liability
We shall always be liable without limitation for claims for damages caused by us, our legal representatives or vicarious agents in cases of injury to life, body or health, in the event of intentional or grossly negligent breach of duty, under guarantee commitments where agreed, or insofar as the scope of application of the German Product Liability Act is opened.
In the event of a slightly negligent breach of essential contractual obligations by us, our legal representatives or vicarious agents, the fulfillment of which is essential for the proper performance of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations), liability shall be limited in amount to the foreseeable damage typically expected at the time the contract was concluded.
Otherwise, claims for damages are excluded.
11. Dispute Resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
12. Final Provisions
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you shall be our registered business address.
Should individual provisions of these General Terms and Conditions be wholly or partially invalid, the remainder of the contract shall remain valid. To the extent that individual provisions are invalid, the content of the contract shall be governed by the applicable statutory provisions.